Booking Policy
1. Who Can Book
Clients must be 18+ to book. Under 18s need parent/guardian consent. All details provided must be accurate.
​
2. Services
We offer beauty, fashion, and lifestyle services in-salon and online. Services may be updated, changed, or discontinued at any time.
​
3. Appointments
Book online or in person. A confirmation email will be sent (check spam or contact us at itsthefinishedlook@gmail.com
if not received).
​
4. Deposits & Payments
A 50% non-refundable, non-transferable deposit is required to secure bookings. Balance is due on the day of service. We accept cash, card, and online payments. Prices may change without notice.
​
5. Cancellations
Cancel or reschedule at least 24–48 hours in advance. Late cancellations forfeit deposits. Late arrivals may shorten your service; no-shows forfeit deposits and require a new one to rebook.
​
6. Salon Etiquette
Arrive 10 minutes early. Only one guest is allowed in the waiting area. Children are welcome only if receiving a service.
​
7. Service Timeframes
Listed durations are estimates. Actual times may vary depending on individual needs and treatment details.
​
8. Products
All sales are final unless a product is defective. We are not liable for allergic reactions, misuse, or results that vary between individuals. Please follow usage instructions carefully.
​
9. Service Promise
If you experience an issue, notify us within 5 days for a complimentary adjustment. After 5 days, or if aftercare instructions weren’t followed, a fee may apply.
​
10. Aftercare
Your beauty professional will provide aftercare guidance to help maintain results. Following instructions ensures continued support at no cost.
​
11. Right to Refuse
We may decline service in cases of repeated lateness, missed appointments, unsafe, or disruptive behavior.
​
12. Liability
Results vary. The Finished Look is not responsible for indirect, incidental, or consequential damages from services or products.
​
13. Photos & Videos
By booking, you consent to photos/videos being taken for marketing, social media, and educational purposes. If you prefer not to be recorded, please inform us before your appointment.